Any questions, ask us!
FAQs
What payment methods do you accept
Budget products and sale of own products, we admit:
- Transfer.
- Card.
- PayPal.
Sale of products from «direct sale«, are affiliate products and on each page they will indicate their means of payment and reservation conditions.
Meeting Point
It is indicated in the product file when clicking on “location”.
The chech-in (meeting time) must be 30 to 15 minutes before the start of the activities.
What happens when the weather is bad?
Well, it depends on the activity and if those conditions prevent the development of the activity.
Rain:
- For boat trips if it sparks it is not a reason for cancellation, it is in any case the supplier who will determine it based on his experience and weather forecasts.
- For land activities, the rain must be sufficient to prevent the correct development of the same.
Wind:
- In both river and land activities, it must be the supplier who determines if the minimum conditions for their development are met.
In what languages are the tours
In most cases: Spanish (or Portuñol in Portugal), English, Portuguese and French.
Any other need ask us so that we can inform you.
I need to print the voucher
Yes, always, it is very important.
I want to cancel my reservation. How do I do it?
The first thing to keep in mind is:
- Product under budget or sold by TITOTRAVEL.
- Or affiliate “direct sale” product on another platform.
Having identified this, you can read the purchase and cancellation conditions. Any questions you write or call us.
How to contact us
Send us an email
Call Us
Where we are
Contact Us
Contact us through the form